Privacy Policy
Last updated October 2026. For an earlier copy of this notice, write [email protected].
We respect your privacy
Cannon River Leather Co LLC (“we,” “us,” or the shop) collects and uses personal information when you browse redwingshoesfree.shop, place an order, write to customer service, or visit our Red WingH counter. This page explains what we gather, why we use it, who we share it with, and the choices available to you under U.S. state privacy laws and, where they apply, EEA/UK rules.
Personal information means data that identifies you or can reasonably be linked to you: name, postal and email address, phone, account login, order history, payment tokens handled by our processor, device and browser details, and approximate location derived from IP.
Notice at collection
We collect identifiers, commercial records (orders, returns, sizes and widths), internet activity on this site, geolocation at a coarse level, and inferences used to show relevant work and heritage styles. Some of those categories may be “sold” or “shared” for advertising as those words are defined in California law. We do not knowingly sell or share personal information of anyone under 18. You may opt out of sale/sharing through the Do Not Sell page or a Global Privacy Control signal on your browser.
Why we use it
- To fill an order, process a return or repair, or answer a product question.
- To keep your account, receipts, and size profile.
- To send shipping notices and, with your consent where required, promotional mail.
- To keep the site secure, prevent fraud, and meet legal requests.
- To measure how the catalog is used and to improve lasts, copy, and checkout.
We keep records only as long as the purpose, warranty, tax, or dispute period requires, then delete or de-identify them.
How we collect it
You give us information when you check out, open an account, join the mailing list, or send a message. The site also records device, browser, referring page, and click paths through cookies and similar tools. Partners such as analytics, advertising, and fulfillment vendors may send us additional details that we combine with what you already shared.
Please do not send Social Security numbers or other sensitive data we have not asked for.
Cookies
Cookies remember your cart, keep you signed in, and help us understand which work and heritage styles get used. Most browsers accept cookies by default; you can refuse them, though checkout and account pages may not work as expected. Analytics tools study traffic; you can use your browser controls or a vendor opt-out if you prefer.
Who we disclose it to
Service providers host the site, process cards, ship cartons, and answer tickets under contracts that limit their use of your data. We may also share information with marketing measurement partners, with authorities when the law requires it, and with a buyer if this business is sold. Aggregated or de-identified figures may be used without identifying you.
Your choices and rights
Promotional email and texts include an unsubscribe path. Transactional messages about an order still go through. Depending on where you live you may request access, a portable copy, correction, deletion, or to opt out of sale, sharing, and targeted advertising. We will ask enough questions to confirm it is you before we act. You will not be charged a different price for exercising those rights.
EEA and UK visitors: we rely on contract (to ship an order), legitimate interests (security and product improvement), legal duty, and consent (where a cookie or marketing law requires it). You may lodge a complaint with your local authority.
Security and transfers
We use standard technical and organizational measures, but no internet transmission is perfectly secure. Information may be processed in the United States. Where a transfer law requires it, we use approved contractual clauses.
Children and other sites
This shop is not directed at children under 18. Links to other sites follow their own policies.
Contact
Cannon River Leather Co LLC, 412 Third Street Suite 120, Red WingH, MN 55066. Email [email protected] or call +1 (651) 388-7041, Monday–Friday 8:00 AM – 5:00 PM CT. Privacy requests can also be sent through the Do Not Sell page.